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- Log into https://activeworks.active.com
- Select the event
- Select the Participants
- Filter participants by searching by name or “Registration Status” of “Confirmed”
- Select the participant and select “Cancel” action.
- Enter the amount to refund (important) and any comments.
- Select “Next”
- Review the modified items and select “Next” to complete
- Select “Return” and then select “Participants” tab to perform addition refunds.
Refunding an event
