//Refunding an event

Refunding an event

    1. Log into https://activeworks.active.com
    2. Select the event
    3. Select the Participants
    4. Filter participants by searching by name or “Registration Status” of “Confirmed”  
    5. Select the participant and select “Cancel” action.
    6. Enter the amount to refund (important) and any comments.
    7. Select “Next”
    8. Review the modified items and select “Next” to complete
    9. Select “Return” and then select “Participants” tab to perform addition refunds.